Not the staff but the supervisor the old fart lady Greetings from Pearl Lane Hotel. Thank you for informing us about this experience. We have already looked into your concern regarding what happened during check in, and the management has made corrective and preventive measures to ensure that this will never happen again. We would like to extend our sincerest apologies for any inconveniences you have experienced in our hotel. Rest assured that management has taken actions for all concerns you have indicated.
Sincerely, James Guasch Hotel Manager. Almost all the staffs were very friendly and helpful, most of them were more than friendly. The services we had received during our stay were excellent. From the moment we checked in, and to the moment we checked out, it was a very pleasant experience indeed.
Good food, very clean, comfortable, quite and neat place, housekeeping was excellent. The proximity of the shopping centers and the array of restaurants around make it for an excellent stay. I will definitely recommend my friends about the hotel. We will most definitely be back there in September or October I hope in same Room.. We just wish it could be sooner. We also wish the Wi-Fi works without interruption, next time. Overall, we felt at home⦠and we had enjoyed our stay. We have great memories of the time spent in Pearl Lane Hotel.
Warm Greetings From Pearl Lane Hotel, We are very grateful for your comments, we also appreciate your commendation of our staffs and services. Regarding your request please feel free to contact our Front Office Staff so that we can process your request before your arrival date. Thank you once again, we look forward to welcoming you back. Me and a friend of mine checked-in here after a few business in the area. We loved our room, the AC's open, there's a small balcony adjacent to our room, there's quite a view outside of the old Manila, it's neat, the sheets doesn't have a funky smell for an old hotel here in Manila.
I suggest that they hang paintings and decors on the wall to make it look more attractive than the plain white wall and the small TV screen. Location is great as we decided to go out for a midnight snack in Malate area. We went out at around 2AM so if you feel a little hungry during those ungodly hours, just be extra careful as the streets of Manila become 'different' at night.
